Articles from Netcracker Technology

Netcracker Technology announced today that it has been positioned as a Leader in the IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment. The analyst firm spent months evaluating this market segment, considering such criteria as a strong product portfolio spanning a range of customer experience capabilities and a significant number of telecom customers around the world.

Netcracker Technology announced today an extension to its long-term partnership with Cox Communications, the largest private broadband company in the U.S., with fiber-powered wireline and wireless connections and advanced cloud and managed IT services available to 12 million homes and businesses.

Netcracker Technology announced today that it has again been ranked as a global leader in two critical markets – monetization platforms and service design and orchestration – by industry analyst firm Analysys Mason.

Netcracker Technology announced today at GITEX Global 2025 that it has achieved a production readiness milestone in the digital transformation program with e& UAE, the flagship telecom arm of global technology group e&, based on Netcracker’s innovative digital-native BSS solutions. Netcracker’s BSS supports e& UAE’s goals of leading in customer experience, maintaining technology leadership, strengthening cybersecurity and supporting sustainability.

Netcracker Technology announced today that it has received two Leading Lights awards for groundbreaking projects with telecom operators that delivered numerous demonstrable business and customer benefits.

Netcracker Technology announced today that during SCTE TechExpo 2025 in Washington, D.C., it will participate in an insightful discussion with leaders from C Spire, Rogers Communications and T-Mobile on using edge compute, automation and AI-driven network optimization to deliver secure, reliable, low latency services while enhancing the subscriber experience.

Netcracker Technology announced today the next evolution of its Agentic AI Solution for telecom, introducing ready-to-deploy telecom AI Agents, an enhanced open Agentic AI Platform and AI-native integration across its digital IT portfolio. The new innovations give telecom service providers a faster path to scale AI across their entire business – automating complex workflows, accelerating innovation and building trust in AI-driven operations.

Netcracker Technology announced today that it will participate in a mainstage keynote session during TM Forum Innovate Americas in Dallas next week that will focus on the critical security issues facing telecom operators and the overall importance of cybersecurity in the communications industry.

Netcracker Technology announced today that it has been recognized, along with partners including Toyota, Vodafone and NTT Data, for a revolutionary TM Forum Moonshot Catalyst project focusing on the complex technical and business challenges that automotive OEMs face when deploying advanced applications for connected and autonomous vehicles.

Netcracker Technology announced today that, along with its customer Swisscom, it has received the TM Forum Excellence Award for Impact & Innovation during DTW Ignite in Copenhagen. The joint entry was recognized for Swisscom’s groundbreaking operations transformation, which the operator embarked on to create more value for its customers and shareholders and drastically cut service delivery times.

Netcracker Technology announced today that it has received FutureNet World and FutureNet MENA awards for Service Orchestration with its customer e& UAE. The awards, which were presented in London and Dubai during events in May, recognize the most innovative automated service orchestration solution.

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Netcracker Technology announced today that long-term customer C Spire has added the advanced capabilities of the Netcracker GenAI Telco Solution to its implementation of Netcracker Revenue Management, enhancing the service provider’s billing care experience and driving automated care operations.

Netcracker Technology announced today that it will showcase its unrivaled approach to providing versatile AI-driven solutions for communications service providers during DTW Ignite from June 17-19 in Copenhagen.

Netcracker Technology announced today that it has been honored with three Gold Stevie Awards in the 2025 American Business Awards, the preeminent program recognizing excellence in business across the U.S. Netcracker reached the highest level of achievement in the following categories:

Netcracker Technology announced today that GCI, Alaska’s largest communications provider, has extended its partnership with Netcracker to improve the operator’s customer, revenue and operations management systems. These capabilities will deliver a superior customer experience, reduce operational costs through managed services and bring services to market more quickly through an automated and streamlined fulfillment and provisioning process.

Netcracker Technology announced today that it has received the 2025 Artificial Intelligence Excellence Award in the Telecommunications category from Business Intelligence Group. The awards program celebrates innovators who are working to solve current problems and challenges by leveraging this powerful and evolving technology.

Netcracker Technology announced today that Israeli service provider yes TV and Communications Services has extended and expanded its partnership with Netcracker for revenue management and professional services.

Netcracker Technology announced today that Globe Telecom, the leading telecom operator in the Philippines and regional associate of the Singtel Group, will expand its partnership with Netcracker for Service and Network Automation to achieve a higher level of operational efficiency, enabling Globe to better serve its customers with improved network performance and seamless digital experiences.

Netcracker Technology announced today that it will return to Vail, Colorado from April 3-6 to continue its long-standing support of Adaptive Spirit. The annual event is a one-of-a-kind gathering that brings together members of the telecommunications industry and elite athletes to network and raise funds for the U.S. Paralympic Ski and Snowboard Team.

Netcracker Technology announced today that Telefónica Ecuador and Telefónica Móviles del Uruguay have committed to extending their relationship with Netcracker to strengthen the ongoing partnership, ensure stability and create new business opportunities that will lead to additional revenue streams.

Netcracker Technology announced today that it is a Platinum sponsor of the Cable Next-Gen Technologies & Strategies Event to be held March 24-26 in Denver. Netcracker will exhibit its solutions and participate in panel discussions on key topics facing the cable and broadband industry.

Netcracker Technology announced today that Odido, formerly known as T-Mobile Netherlands, has launched nationwide Fixed-Wireless Access (FWA) service after simplifying and unifying its IT stacks onto the Netcracker Digital Commerce & Monetization platform as part of an ongoing BSS consolidation and transformation program to streamline its operations and support advanced services.

Zain KSA announced today that it has completed a large-scale digital transformation program with Netcracker Technology. The complex BSS/OSS transformation across all lines of business was successfully achieved in less than three years.

Netcracker Technology announced today that it has received the highest ranking in analyst firm GlobalData’s assessment of the network service orchestration market. This is the third time that Netcracker has attained this leadership position, which includes every assessment of the market by GlobalData.

Netcracker Technology announced today that it will showcase its success working with customers to deliver AI-driven digital experiences during MWC 2025, taking place from March 3-6 in Barcelona. This includes Netcracker’s industry-leading portfolio of innovative products, solutions and services, which helps operators around the world complete digital transformations on time and on budget, generate new revenue and monetization opportunities, expand into industries outside of telecom, support autonomous networks, leverage AI and GenAI and power multi-orbit satellite communications.

Netcracker Technology announced today that Telecentro Argentina has committed to a multi-year engagement that will give the operator a stable IT platform and support and maintenance services as it plans for additional capabilities and improvements to benefit its business and customers.

Netcracker Technology announced today that it has received the Glotel Award for BSS/OSS Modernization Excellence from Telecoms.com, recognizing its success in helping telecom operators drive business growth, accelerate agility and create new and innovative monetization opportunities.

Netcracker Technology announced today that it will participate in a keynote panel with executives from its customer T-Mobile and parent company NEC during the TM Forum Tour at the Hilton Tokyo Odaiba on Tuesday, January 28. Netcracker is a sponsor of the event and will highlight how its suite of innovative products and solutions, including AI/GenAI and Netcracker Digital Platform, helps operators deliver a digital-first customer experience, navigate the rapidly growing B2B2X market and partner-driven economy and create new revenue opportunities.

Netcracker Technology announced today that it has received Telecom Review Excellence Awards for Best Global BSS/OSS Solution and Most Innovative Automation Product.

Netcracker Technology announced today that industry analyst firm Analysys Mason has ranked Netcracker as a global market leader in two key areas: monetization platforms and service design and orchestration (SDO).

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Netcracker Technology announced today its presence at the Telecom Review Leaders’ Summit on Dec. 10-11 in Dubai, including a keynote presentation. Netcracker will highlight how its suite of innovative products and solutions, including AI/Gen AI products and the flagship Netcracker Digital Platform, can help operators provide superior customer experiences, progress their digital transformation journeys and extend their business models and revenue opportunities beyond connectivity. Netcracker is a Digital Partner of the event and will exhibit in booth #1.

Netcracker Technology announced today that it has received Frost & Sullivan’s 2024 Technology Innovation Leadership Award for Global OSS/BSS. This prestigious recognition acknowledges Netcracker’s excellence in best practices, culture of creativity and continuous innovation for customers, according to the analyst firm.

Netcracker Technology announced today that it has received the 2024 Network X Award for Outstanding Network AI Solution from Informa Tech.

Netcracker Technology announced today that long-standing customer Swisscom will leverage Netcracker’s cloud-native OSS and operations solutions to support its strategy of adopting TM Forum’s Open Digital Architecture to achieve decoupling and autonomy of architectural domains.

Netcracker Technology announced today that it has won the 2024 NaaS Excellence Award for Most Impactful Service Automation Vendor during the recent Global NaaS Event hosted by MEF.

Netcracker Technology announced today that it has received the 2024 Asia-Pacific OSS/BSS Company of the Year award from Frost & Sullivan. The accolade recognizes Netcracker’s best-in-class portfolio of cloud-native solutions, including Netcracker Digital Platform, as well as its commitment to the specific needs of the region.

Netcracker Technology announced today that it will participate in TM Forum’s Innovate Asia 2024 on November 5-7 in Bangkok.

Netcracker Technology and leading telecom and digital services provider du announced today that the two companies will closely collaborate on leveraging Netcracker’s GenAI Telco Solution to foster innovation, enhance service delivery and elevate the overall customer experience across du’s network.

Netcracker Technology announced today that it will participate in MEF’s Global NaaS Event on October 28-30 in Dallas.

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Netcracker Technology announced today that it has received the 2024 Global Satellite OSS/BSS Product Leadership Award from analyst firm Frost & Sullivan. The award recognizes Netcracker Digital Satellite Solution, a multi-orbit IT blueprint that addresses the complex and dynamic requirements of satellite communications, helps to bring connectivity to underserved areas and provides options to telcos who want to extend 5G coverage using satellite technology.

Netcracker Technology announced today that leading Danish operator Nuuday’s implementation of Netcracker’s cloud-native BSS/OSS stack – including managed services – is now supporting all of its B2C mobile customers after successfully completing this phase of a large-scale digital transformation program.

Netcracker Technology announced today its participation in GITEX Global 2024, one of the largest technology events in the world, from October 14-18 in Dubai.

Netcracker Technology announced today that it has launched a suite of Broadband Experience Solutions to help Cable MSOs quickly expand into new growth markets, including MVNO and B2B. The pre-packaged cloud-native solutions will accelerate the build-out of advanced fiber and mobile connectivity, transform the customer experience with digital and AI technology and expand growth in B2B markets. The solutions are built on the most advanced security framework in the industry, giving providers and their customers confidence in new service offerings.

Netcracker Technology announced today that it has been admitted for membership to the Communications Sector Coordinating Council (CSCC), a public-private industry organization that works closely with U.S. government partners to protect the nation’s critical communications infrastructure and ensure that networks and systems are secure and resilient.

Netcracker Technology announced today that it will participate in SCTE TechExpo24, the premier broadband event in the Americas, on September 24-26 at the Georgia World Congress Center in Atlanta.

Netcracker Technology announced today that Cyta, the leading telecommunications provider in Cyprus, has chosen Netcracker to deliver a full-stack IT deployment as part of a large-scale digital transformation. Cyta, which provides a wide range of services to residential and business customers, has built an island-wide 5G network and made a significant investment in fiber, necessitating the upgrade from a legacy IT infrastructure to a modern BSS/OSS platform in order to monetize its network and deliver exceptional experiences.

Netcracker Technology announced today that it has received a Gold Stevie Award for the Netcracker Digital Satellite Solution in the 21st Annual International Business Awards Program. Netcracker was the only company to receive a Gold Stevie award in the Telecommunications Product category.

Netcracker Technology announced today that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2. The award was presented during DTW24 – Ignite in Copenhagen. Virgin Media O2’s digital transformation program, with Netcracker as its IT partner, has made it possible for the operator to stay ahead of the curve in an extremely dynamic market.

Netcracker Technology announced today that it has received three Gold Stevies in the 22nd Annual American Business Awards, the premier business awards program in the U.S. Netcracker received the highest level of recognition in the following categories: New Product Award – Subscription Billing Solution for Netcracker Cloud BSS Solution; Mobile Operations Management Solution for Netcracker Intelligent Operations Automation and Telecommunications – Product for its flagship Netcracker Digital Platform.

Netcracker Technology announced today that 4iG, a Hungarian convergent communications group, has launched a transformation program to migrate all retail customers of its subsidiary companies – Vodafone Hungary and DIGI – onto Netcracker’s full IT stack, which includes Netcracker Digital BSS and Netcracker Digital OSS, part of the flagship Netcracker Digital Platform.

Netcracker Technology announced today the launch of its Digital Satellite Solution, a blueprint for multi-orbit IT that radically transforms how satellite operators manage, optimize and monetize their business. With the new solution, operators can guarantee the best service quality at any time, deliver a premium digital engagement to their customers and expand their business with any offer to any customer worldwide.

Netcracker Technology announced today that it will return to Copenhagen for DTW24 – Ignite on June 18-20 at the Bella Center to showcase its global leadership and expertise in guiding customers through the digital transformation process and ensuring a successful transition from telco to techco. During the event, Netcracker will showcase its groundbreaking cloud-native portfolio of products and solutions, including Netcracker Digital Platform, which is designed to drive business growth and provide a superior customer experience.

Netcracker Technology announced today that Hawaiian Telcom will utilize Netcracker Digital BSS, along with Support & Managed Services, as part of a broad digital transformation program to improve the customer experience, decrease manual business processes and provide greater integration for an in-house order entry system.

Netcracker Technology announced today that it has won two awards from FutureNet World: the Customer Experience Award, which was presented during the organization’s London event in April, and the Automation Solution Award, which was presented during FutureNet MENA in Dubai last week.

Netcracker Technology announced today that Ooredoo Qatar will extend its long-term partnership with Netcracker, utilizing Managed Services for Ooredoo’s Revenue Management and CRM solutions to support B2C and B2B customers across a wide range of telecom and other services, including ICT, IoT and Cloud. This engagement will also expand to other industries including Fintech and Entertainment as Ooredoo Qatar continues its forward-looking initiatives and innovative digital offerings to maintain its position as a technology leader in Qatar.

Netcracker Technology announced today that it will highlight its expertise in helping telcos identify new monetization opportunities at Telecoms World Middle East on May 28-29 in Dubai. Netcracker will highlight its groundbreaking portfolio, including Netcracker Digital Platform and Netcracker GenAI Telco Solution, which is designed to drive business growth and provide a superior customer experience throughout the digital transformation process.

Netcracker Technology announced today that it has extended and broadened the scope of its partnership with Virgin Media O2 in an ongoing expansive digital transformation program that will benefit the operator and its customers across the UK.

Netcracker Technology announced today that it will continue to deliver mission-critical IT functions, applications and services to altafiber, the leading supplier of fiber-based services in Greater Cincinnati.

Netcracker Technology announced today that Play, the operator that acquired UPC Poland and is part of iliad, a major European telecommunications group, has extended its relationship with Netcracker for professional services and Digital BSS, which provides support for a number of functions, from onboarding new subscribers to service activation, including billing and payments.

Netcracker Technology announced today that it will spotlight the journey to autonomous networks through the power of AI and automation during FutureNet World 2024 on April 16-17 in London. Netcracker’s suite of intelligent automation solutions utilizes leading-edge service orchestration, AI assurance, real-time inventory and Generative AI to help operators improve agility and efficiency as they continue the digital transformation process.

Netcracker Technology announced today that it will continue its long-standing support of Adaptive Spirit’s annual event in Vail, Colorado, taking place on April 4-7. This unique event brings together members of the telecommunications industry and elite athletes, including Andrew Kurka, a U.S. Paralympic gold medal downhill skier sponsored by Netcracker, to network and raise funds for the U.S. Paralympic Ski and Snowboard Team.

Netcracker Technology announced today that it has received the highest ranking among 13 vendors in Telco Republic’s Disrupter Quintant for Next-Generation Telecom Operations and Business Support Systems for its innovative products and solutions and successful record of service delivery and digital transformation projects with operators around the world. The report assessed vendors on a wide range of criteria, including strategy, execution and how well they can help communications service providers (CSPs) implement cutting-edge use cases and the next level of IT architecture.

Netcracker Technology announced today that Odido, formerly known as T-Mobile Netherlands, will consolidate a number of critical processes across various brands and legacy environments onto Netcracker Digital BSS – part of the flagship Netcracker Digital Platform – including professional and support and maintenance services, as part of a large-scale digital transformation project to become the telco of the future.

Netcracker Technology announced today that leading Croatian telecommunications provider Hrvatski Telekom will continue its long-term partnership by implementing Netcracker Revenue Management – part of Netcracker Digital BSS – to modernize its IT infrastructure and merge its mobile and fixed-line systems.

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Netcracker Technology announced today that it will participate in thought leadership sessions focusing on GenAI as well as customer experience in the new age of extended reality; showcase award-winning solutions; and highlight its digital transformation success with customers around the world at MWC 2024 in Barcelona.

Netcracker Technology announced today that long-term customer Bechtle Clouds, a subsidiary of Bechtle AG, Germany's largest IT system house, will expand its use of Netcracker Revenue Management and Netcracker Digital Marketplace in a multi-year engagement to support its highly dynamic and fast-growing business.

Netcracker Technology announced today that T-Mobile has extended and expanded its strategic relationship with Netcracker as part of a multi-year engagement that will evolve and modernize the operator’s wholesale BSS platform.

Netcracker Technology announced today that it has won the Telecom Review Excellence Awards for Best BSS Solution and Best AI/GenAI Solution for Network Monetization. The awards emphasize Netcracker’s global market leadership in digital BSS and its ongoing efforts to innovate and progress the market through cutting-edge areas such as generative AI.

Netcracker Technology announced today that it has received a Global Telecoms (Glotel) Award from Telecoms.com for advancements in 5G monetization. The award recognizes Netcracker’s efforts in helping communications service providers (CSPs) move beyond connectivity to monetizing quality of service and experiences – such as those provided by partners – and other innovative use cases.

Netcracker Technology announced today that it will showcase its leadership and successful track record in helping communications service providers (CSPs) transform into techcos through large-scale AI-driven digital transformation projects during TM Forum’s one-day DTW Asia Tour event in Tokyo on January 30.

Netcracker Technology announced today that European operator Andorra Telecom has successfully implemented its cutting-edge, cloud-native BSS and OSS solutions on AWS, which will revolutionize the telecom landscape in the Principality of Andorra. The upgrade to the full-stack, SaaS-based deployment of Netcracker Digital BSS and Digital OSS marks a significant milestone for Netcracker’s long-standing customer that will accelerate its digital transformation journey.